Contact CVS Caremark | Customer Service/Support 2024 - JustUseApp (2024)

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Website: Visit CVS Pharmacy Website

By Jeff Hill

1 year ago

I have a refrigerated prescription (OZEMPIC) scheduled to be delivered between the 26th and the 30th and I won't be home, I need to reschedule it for June 1st to the 5th I am in Mexico and I can't call the 800 number from here

By Gerri

1 year ago

I tried calling 1-800 -SHOP-CVS the first time it took one hour on the phone the person was walking around with phone running water and who knows what else she was doing . I kept asking her how long does it take to make an appointment for a flu shot . She said it will be another 15 minutes I said i have been on phone 45 minutes . 5 minutes later she gave me an appointment for two days later when I showed up for appointment the pharmacy said I DID NOT HAVE AN APPOINTMENT . SO I called 1-800-shop cvs again and they came me the run around , said I should go online to make appointment , which I said my computer is down so please help me make an appointment so they kept transferring me to different people until they transfer to my pharmacy which said I needed to call 1-800-SHOPCVS they should work in an office not at home then maybe a customer can get appointments made

By Russell E Champine

1 year ago

DOES CVS CAREMARK FILL PRESCRIPTIONS FOR ELIQUIS? I HAVE A $10.00 ELIQUIS CO-PAY CARD.

By JEANNE M SMITH

2 years ago

My granddaughter shopped for me on 3/9. A few days later, I checked my receipt and realized my $10 March money was not credited. I questioned my granddaughter and she said the "guy" said there was none. There was in fact that $10 until 3/16. Because the cashier was too lazy to check I lost out. I realize I should have checked earlier but the fact remains that "Christopher" didn't bother. Poor customer service in my opinion! I am sure $10 isn't much to the huge CVS corporation but it is important to me as a struggling senior citizen on Social Security.

By Bella Ingui

2 years ago

I was advised by one of your reps online to switch my prescriptions to CVS Caremark from Walgreens to avoid sending the claim in online to get payment of secondary coverage for my husbands prescriptions. They told me this could all be handled at CVS pharmacy when prescriptions were ordered, without me having to submit a claim online to CVS. So I transferred all my prescriptions only to have more aggravation. Upon trying to order a prescription I called the pharmacy located at (Corner Ketch Newark, DE) I was on hold for over 20 minutes and no one ever picked up the phone. I tried another day and the same thing happened. I finally called again & spoke to the manager and she told me that they do not pick up phones until they are good and ready to do so. Imagine my total frustration in speaking with this manager. Basically she told me they never pick up the phones and I could be waiting for hrs. I was totally aghast with her remarks and have requested Walgreens to transfer the prescriptions back to them. Walgreens has tried to contact them via email & phone & still no response for the transfer. I will be stopping in their store today to get this resolved. But I can assure you I will be contacting my employer(State of DE) & other coworkers and letting them know my experience with this particular store & CVS overall. I tried calling another location and they did not pick up their phones either. Totally unacceptable. My husband & I both have full time jobs & we cannot spend hrs on end trying to reach someone to talk to at pharmacy. Your Customer Service Sucks! And that putting it mildly.